General policies and regulations

Commitment to company reputation

Website HSPK.vn is managed by HSPK Vietnam Co., Ltd.

HSPK VIETNAM ENGINEERING CO., LTD

MST: 2301234492

Head office: Upper Quarter, Khac Niem Ward, Bac Ninh City, Bac Ninh Province, Vietnam

Account number: 1035523333

At: Joint Stock Commercial Bank for Foreign Trade of Vietnam - Bac Ninh branch

Phone: +84869328133
Email: hspk.vn@gmail.com

Commitment to product quality

All products distributed by our company are genuine, 100% new. With imported items, all products have specific certificates of origin. Our company absolutely does not deal in fake goods, poor quality goods….

Commitment on delivery - delivery

Since we received your order, delivery time:

from 4 to 7 days

Specific shipping and delivery methods will be discussed with you in advance before delivery.

Commitment to warranty service - maintenance

We do not charge any additional fees for warranty claims, if the fault is not caused by the user.

For cases of exchange and return of goods, please contact hotline: +84869328133

Commitment to privacy of personal information

The information we hold of every Customer is strictly confidential. This information will not be disclosed in any way. We strictly comply with the laws of the Socialist Republic of Vietnam on business, finance, labor or any ethical standards set forth by society.

Resolve customer complaints

HSPK VIETNAM TECHNOLOGY CO., LTD is responsible for receiving complaints and supporting customers with transactions related to the website hspk.vn

Complaint handling process:

Step 1:  Customers send complaints related to product and service quality via email: hspk.vn@gmail.com - +84869328133

Step 2: Customer Care Department of hspk.vn will receive customer complaints, depending on the nature and extent of the complaint, HSPK VIETNAM TECHNOLOGY CO., LTD will take specific measures to solve it. .

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